FAQ


     
    

      FAQ     

    

      Quick answers for parents — registration, Brightwheel, safety, what to bring, and more.     

  
     

Registration

  
    What is your refund/cancellation policy?     
Full refunds are available until June 1st, 2026. After that, refunds may be offered on a case-by-case basis, but the membership fee is non-refundable. Rescheduling is offered free of charge and can be done at any time as long as space is available.     
  
  
    What does “drop-in program” mean?     
More flexibility in your scheduling! We offer daily pricing so you are not locked into a full week at a time. Drop-off/pick-up is available anytime within our operating hours of 10:00am–4:00pm. Early drop-off is available at the Playa del Rey location only 8:30am and extended day is available until 5:30pm. If you are interested in extended hours at our Redondo Location please email us.     
  
  
    What age group should I place my camper in?     
Campers should join the camp group for the age that they will be when they start camp, even if they will be old enough for the next age group later in the year.     
  
  
    Can I see availability without paying the membership fee?     
Yes! From our summer tab, scroll down to the list of upcoming camps. On the top right of that section you will see an option for calendar view. Select this to see each upcoming camp listed in different color blocks. Either “Full” or “W” indicates which camp is fully booked for the day. Availability constantly changes as families rearrange their schedules and if additional staff becomes available.     
  
  
    Can I switch days if my plans change?     
Yes! You can transfer your originally purchased camp days to any available camp days. Camp days can also be shared between siblings or family members within the same age group (additional charges may apply). Transfers are not allowed between campers from different households. If you need to adjust your camp days, please email us at contact@campawesome.com, and we’ll be happy to assist you.     
  
  
    Do you offer extended hours?     
      Playa del Rey: Early drop-off is available at 8:30am for an additional $15/day and extended care until 5:30pm for an additional $15/day.       

      Redondo Beach: Extended hours may be available upon request and are subject to staffing availability. Please contact us in advance to inquire.     
  
     

Brightwheel

  
    Can I add additional approved guardians for pick up?     
Absolutely! Once you have your Brightwheel account you can manage your approved list under each camper’s profile. Be sure to add a phone number or email address so the camper can link with the guardian’s account.     
  
  
    Do I need to share my Brightwheel pin with other adults allowed to pick up my camper(s)?     
Each adult listed will get their own pin. All campers they are allowed to pick up should show under their personal account. If anyone is missing from the list please contact us.     
  
  
    Where is my Brightwheel code?     
After creating your profile with Brightwheel, click the menu button in the app and click your name. You will be taken to your profile where you can find your four digit Check-in Code.     
  
     

Safety

  
    How can we reach you during camp hours?     
We welcome checking in to see how your campers are doing throughout the day through the Brightwheel app. For general inquiries please reach out to contact@campawesome.com.     
  
  
    Does my camper need to know how to swim to participate?     
Campers do not need to be strong swimmers to participate in camp. Water activities are optional and are offered only when conditions are appropriate. Our staff set clear boundaries and supervise closely; the maximum depth allowed may be knee-deep for ages 4–6 and waist-deep for ages 7+, and may be reduced further based on ocean conditions, group readiness, and staff assessment. Campers may always choose to stay on the sand instead of entering the water. All staff are CPR and First Aid certified.     
  

During Camp

What should my child bring to camp?
  • Backpack/bag labeled with camper’s name that can be completely sealed
  • Lunch
  • Plenty of snacks
  • Water
  • Beach towel
  • Crocs or sandals
  • Sunblock (spray preferred)
  • Swimsuit (worn under clothes)
  • Camp Awesome rash guard (given on your child’s first day)
Does my child need money at camp?
Pizza Fridays: Every Friday we will be having pizza for lunch. If you’d like your camper to join, please send $5. We do not provide drinks or additional snacks — please pack anything extra your camper may need.

Ice Cream Truck: Camp Awesome® is usually visited by an ice cream truck daily, but timing is random. If you’d like, you may send $2–$3 cash in a sealed bag. We cannot hold cash for campers — they must be responsible for it.
I have siblings in different age groups. Can they spend time together?
Of course! Siblings are welcome to spend time together during sand activities or lunch as long as they notify a counselor. The only time different age groups must be separated is during water time.
What does a Pro Camper do?
Our Pro Program is for older kids who can mentor others and help set an example for new or younger campers by assisting with games, arts and crafts, and creating a fun atmosphere for all.
How can I help my camper be environmentally friendly?
Send a reusable water bottle and pack snacks/lunch in reusable containers when possible. Please remind your camper to throw away trash, help us keep the beach clean, and bring home everything they brought to camp.
     

Promo Codes

  
    What promo codes are available?     
      shellshocked — Get 5% off orders over $1,000
      turtlepower — Get 10% off orders over $2,000

Promo codes must be entered at checkout. Registration fee is not eligible for discount.       

      Promo codes cannot be used for the Whole Summer Package.     
  

Important Information for Parents

To help us provide the best experience for your child, please let us know any important details. Tap each category to view more.

#1
ALLERGIES
Please tell us about any allergies before your camper’s first day. If your camper requires an EpiPen, clearly label their belongings and indicate where the medication is located for quick access. Staff cannot administer medication. Please also remind staff at check-in each day.
#2
SUNSCREEN
Please apply sunscreen before your camper arrives. For fair skin, we recommend zinc-based sunscreen and a hat. Rash guards and lightweight pants can also help with sun protection. Staff do not apply sunscreen — we build in breaks and remind campers to reapply throughout the day.
#3
SPECIAL NEEDS
If your camper has any special needs (including accommodations that help them succeed), please contact us before their first day. We’ll do our best to support your camper and set them up for a great experience.
#4
THINGS WE SHOULD KNOW
If there’s anything else that helps us support your camper (comfort needs, drop-off tips, triggers, etc.), please let us know at check-in or email us ahead of time.

Brightwheel

Please do not create a Brightwheel account yet.
First enroll through Sawyer. You will receive a Brightwheel invitation email or text closer to your camper’s enrollment date.
Check In / Out
All campers are checked in and out using the Brightwheel app on mobile (iOS & Android — free) or on desktop.
How It Works
1. Register through Sawyer first.
2. Wait for your Brightwheel invite.
3. Create your account once invited.
Parents Can
• Check campers in/out
• Message camp staff
• Manage approved pick-ups
After creating your account, please review your camper’s information for accuracy. If your camper brings an EpiPen, list where it will be located in their backpack. Staff cannot hold or store medication.

Frequently Asked Questions

REGISTRATION

Full refunds are available until June 1st. After that we may offer them on a case by case basis but membership fee is non-refundable. Rescheduling is offered free of charge and can be done at anytime as long as space is available.

More flexiblity in your scheduling! We offer daily pricing so you are not locked into a full week at a time. Drop-off/Pick-up available at anytime within our operating hours of 10am- 4pm. Early drop-off available at Play del Rey Location only 8:30am and extended day available until 5:30pm

Campers should join the camp group for the age that they will be when they start camp even if they will be old enough for the next age group later in the year.

Yes! From our summer tab, scroll down to the list of upcoming camps. On the top right of that section you will see an option for calendar view. Select this and you can see each upcoming camp listed in different color blocks. Either a “Full” or “W” indicates which camp is fully booked for the day. Availability constantly changes as families rearrange their schedules and if additional staff becomes available. Availability calendar

Yes! You can transfer your originally purchased camp days to any available camp days. Camp days can also be shared between siblings or family members within the same age group (additional charges may apply). However, transfers are not allowed between campers from different households. If you need to adjust your camp days, please email us at contact@campawesome.com, and we’ll be happy to assist you!

Yes, in order to be added to our waiting list the membership fee needs to be paid. However, if you are not offered any of the days you waitlisted for please contact us and we can refund the charges.

An email will be sent out to the primary email address on file if space becomes available. We will hold the spot for 24hrs. After that the spot may be offered to another family.

Reach out to us at contact@campawesome.com for inquiries.

Yes! We offer early drop-off at Playa del Rey location only 8:30AM for an additional $15 per day and extended care until 5:30PM for an additional $15 per day.

*Note: Extended hours at our Redondo location may be available upon request. Please contact us at contact@campawesome.com for more information.

Yes! Our discounts are already applied to our prices.

  • Sign up before April 1st and get $10 off per day
  • Sign up before May 1st and get $5 off per day
  • Promo Codes are also available: shellshocked get 5% off orders over $1,000. turtlepower get 10% off orders over $2,000. (registration fee is not eligible for discount).

BRIGHTWHEEL

Absolutely! Once you have your Brightwheel account you can manage your approved list under each campers profile. Be sure to add a phone number or email address so the children can link with the guardians account. You can also message us via the brightwheel app for assistance. Don’t know what Brightwheel is? Scroll all the way down for more info!

Each adult listed will get their own pin. All campers they are allowed to pick up should show under their personal account. If anyone is missing from the list please contact us.

After creating your profile with Brightwheel, click the menu button in the app and click your name. You will be taken to your profile where you can find your four digit Check-in Code

SAFETY

  • We welcome checking in to see how your campers are doing throughout the day through the Brightwheel app. If you don’t already have an account we will send you a link to join close to your camper’s start date of camp. Here you can also notify us of any late drop offs or early pick ups. We will also use Brightwheel to reach out to you with any notifications/reminders while your camper is in attendence.
  • For general inquiries please reach out to contact@campawesome.com
  • Campers do not need to be strong swimmers or know how to swim at all for the water activities. 
  • We only allow the campers to go up to their knees (4-6 years old) , waist (7 and up)  or lower depending on water conditions, so they’re not really swimming per se. 
  • We have a 1:6 ratio for camp awesome mini and 1:7 ratio for the others in the water and the staff make a “net” around the kids, making sure they don’t go past us or outside the boundaries. 
  • We are also certified through Los Angeles County Beaches & Harbors and are located near a lifeguard tower with a lifeguard dedicated to watching our campers.
  •  Before entering the water we speak to said lifeguard and go over current conditions and relay that information to the campers. Most campers are “playing” in the water more so than swimming. 
  • Campers do not have to get in the water but we do all go down to the shore together. There will be dedicated staff for those not getting wet.
  • All staff are CPR and First aid certified.

Masking for campers is OPTIONAL at this time for beach camps. This information is subject to change based on LA County guidelines.

We encourage parents to check these sources as well for the most up-to-date information:

DURING CAMP

  • Backpack/bag labeled with camper’s name that can be completely sealed
  • Lunch
  • Plenty of snacks
  • Water
  • Beach towel
  • Crocs or sandals
  • Sunblock (spray preferred)
  • Swimsuit (worn under clothes)
  • Camp Awesome rash guard which will be given on your child’s first day!
  • Pizza Fridays – Every Friday we will be having pizza for lunch! If you are interested in having your camper join please send them with $5. Unfortunately, this year we will not be providing drinks or additional snacks. Please send them with anything extra you think they made need.
  • Ice Cream Truck – CAMP AWESOME® will usually be visited by an Ice Cream Truck daily. The schedule is not readily available as they stop by the area randomly. If you would like to send your camper with cash ($2-$3) to purchase an optional treat from the truck you may do so. Money must be in a sealed bag to prevent loss and may only be shared among household members. Please be aware we can not hold on to cash for the campers and they need to be responsible for it themselves

Of course! Siblings are more than welcome to spend time together while doing activities in the sand or during lunch as long as they notify a counselor. The only time where different age groups must be separated is during water time.

Our Pro Program is for our older kids who know the in’s and out’s of having fun and can now mentor others about what an awesome summer camp experience is all about! Pro Campers help set an example for new or younger campers by assisting with games, arts and crafts, and creating a fun atmosphere for all

Here are six tips for packing a waste-free lunch!

1. Ditch the juice box/plastic water bottle and serve your child’s beverage in a reusable stainless steel bottle or thermos.

2. Place sandwiches and snacks in Tupperware or other reusable containers.

3. Shop in bulk. Instead of purchasing items like yogurt and pretzels in individual serving sizes, select economy sizes and pack in reusable containers.

4. Pack stainless steel utensils instead of plastic.

5. Replace paper napkins with cloth.

6. Place all items in a reusable lunch box.

Because we use restrooms open to the public, a counselor will escort campers to the restroom. Campers are welcome to use the restroom that most closely aligns with their identity. Parents might be notified if there is anything we think needs to be brought to their attention

Proactive Parents

Each of your campers are so special and unique and as a parent you know them best. Working together, we can be sure your camper is set up to have a successful time with us!

If your camper requires an EPI Pen please clearly mark their bags with where the medication is located in case of emergency. Please also remind staff at drop off. Our staff changes daily and we want to be sure they are aware.

Please be sure to apply sunscreen before your camper arrives at the beach. If your camper has fair skin we recommend using Zinc based products and wearing a hat. You can also send them with long sleeve rash guards and thin pants to protect their legs. We spend time in the shade and reapply sunscreen throughout the day, but we find that campers who begin the days with a strong base have better protection from the sun

If your camper has any special needs ( ie autism spectrum, disabilities..) Please contact us prior to their first day of camp to ensure we can provide the best and safest experience. When you arrive at camp please remind us at check in about the conversation

If there is anything else you feel we should be aware of in regard to your camper please do not hesitate to let us know at check in.

#1 ALLERGIES

If your camper requires an EPI Pen please clearly mark their bags with where the medication is located in case of emergency. Please also remind staff at drop off. Our staff changes daily and we want to be sure they are aware. 

#2 SUNSCREEN

Please be sure to apply sunscreen before your camper arrives at the beach. If your camper has fair skin we recommend using Zinc based products and wearing a hat. You can also send them with long sleeve rash guards and thin pants to protect their legs. We spend time in the shade and reapply sunscreen throughout the day, but we find that campers who begin the days with a strong base have better protection from the sun.

#3 SPECIAL NEEDS

If your camper has any special needs ( ie autism spectrum, disabilities..) Please contact us prior to their first day of camp to ensure we can provide the best and safest experience. When you arrive at camp please remind us at check in about the conversation.

#4 THINGS WE SHOULD KNOW

If there is anything else you feel we should be aware of in regard to your camper please do not hesitate to let us know at check in.

Brightwheel

 

Check In/Out Procedure

 For our check in/out procedures please download the app Brightwheel. This app is accessible through mobile (iOS & Android for free) and computers.

 

Registering Takes 2 Easy Steps

1. Download app or View Website

2. A registration email or text will be sent to you from brightwheel.

*Don’t worry if you don’t get the invite right away. You will get it closer to your enrollment date. 

 

This App Will Allow Parents To:

• Check campers In/Out with no contact

• Communicate with camp staff

• Edit approved pickups

 

Once your account is made please log in to review all information for accuracy. Here you can updated any information for your camper, as well as add/remove approved guardians. If your camper will be bringing an EPI pen please add details on their account where it can be located in their backpack. Staff can not hold on to any medication.

Even though this app is in real-time, the kids are our #1 priority at Camp Awesome, so updates may not always be on real-time.